Sunday, February 14, 2016

Customer Interviews No.3

For my final set of interviews, I decided to follow the advice of someone who commented on my last blog post, and interview students at the Science library on campus. I wrote the card describing my business idea and had people read them after I asked my questions so they could see the bigger picture. I intend on asking the same questions I have been using for my last interviews since they were straightforward and I felt like I have gotten great results. The following are the questions I will ask are:
1) How do you like the libraries at your college?
2) Do you find yourself doing most of your work on your laptop?
3) Are the power outlets easily accessible at the library you study at?
4) Do you wish there were more outlets or that they were easy to move around?
Customer Interviews:





These set of interviews were really great because I got a lot of great feedback and awesome responses from my questions. One of the girls I interviewed said it was important to make something big enough so that people wouldn't steal the pods from the libraries. Although this is a great point, I wanted to make something small so it will be easy to carry around. Maybe a sensor that will activate when it is leaving a certain area should be in the pod so that they will not be stollen. I was surprised by the wonderful comments and excitement about my business idea. If anything were to change as an outcome of these interviews, it would be that I would need to build something that is not so small and make it work all the time since some outlets won't work all the time in the libraries. This idea could really work and hopefully scientists and engineers discover a way to build the correct technology to create the pod. 




3 comments:

  1. Hi Alexandra,

    Great job on following up on feedback from your last interviews! The best way to improve upon a process is to go back and repeat it with a slightly different take, which is what you've done above. I also noticed that you were very easygoing with the individuals you interviewed which is great! Being personable and having the communication skills to go up to a stranger and talk to them are definitely needed to develop any original business idea.

    Unfortunately I wasn't able to complete this interviewing assignment but you can check out my blog below:

    http://justslothin.blogspot.com

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  2. Alexandra,
    This is a really cool idea and the interviews you conducted seemed so genuine and comfortable which is really great! I loved that you took feedback from another comment because that shows you have a lot of drive and really care about what how this idea will best benefit your customers.

    Here's my blog post if you want to check it out!
    http://ffavorule.blogspot.com/2016/02/customer-interviews-no-3.html

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  3. This does sound like a really good idea. Way too much of the time I spent in the library was looking for a seat close enough to a charger in case my laptop died, so some sort of portable battery would be super handy to have around. The theft issue would be pretty easy to fix too, they could require a special cord to charge the battery and the library could put whatever they use in the books to set off the door alarms in there.

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